Support for Tech-Challenged Users
We make FastFlow Pro so easy to use, you'll wonder why you didn't switch sooner. Get help anytime, anywhere.
Start Free TrialBuilt-in Help System
Help is always just one click away, no matter where you are in the app
Big "HELP" Button
Every screen has a prominent help button that's impossible to miss
30-Second Videos
Quick video tutorials that show you exactly what to do
Live Chat
Chat with real humans who understand trade contractor needs
Phone Support
Call us directly for paid plans - sometimes you just need to talk
Screen Sharing Assistance
Let us see your screen and guide you step-by-step
Smart Error Prevention
We prevent problems before they happen, so you can focus on your work
Auto-Save Everything
Your work is automatically saved every few seconds. Never lose progress again.
Undo Button
Made a mistake? Just click undo. We keep track of your last 10 actions.
Confirmation Dialogs
Important actions ask for confirmation first, so you don't accidentally delete anything.
Simple Error Messages
Good: "Your photo was uploaded successfully!"
Helpful: "Click the camera button to take a photo of your work"
Clear: "Please check your internet connection and try again"
No technical jargon. Just plain English that anyone can understand.
Training Resources
Learn at your own pace with resources designed for busy contractors
Getting Started Video
5 minutes to get you up and running
Common Tasks Guide
Pictures + simple steps for everyday tasks
FAQ in Plain English
No technical jargon, just clear answers
One-on-One Setup Calls
For Enterprise customers, we'll schedule a personal call to set up your account and train your team.
Need Help Right Now?
Choose the way that works best for you
Live Chat
Get instant help from our support team
Phone Support
Call us directly (paid plans only)
Email Support
Send us a message anytime
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